Full-time Product & Design Design
UX Researcher
Remote — MENA Design Team
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About the role
Build our understanding of merchants and customers across the MENA region. You'll run continuous research programs — interviews, surveys, usability studies — and translate insights into clear recommendations that directly shape the product roadmap.
What you'll do
- Plan and run qualitative and quantitative research studies
- Interview merchants in Saudi Arabia, UAE, Egypt, and Jordan
- Synthesize findings into clear insights and actionable recommendations
- Work with product and design to translate research into roadmap input
- Build and maintain a searchable user research repository
- Facilitate usability testing sessions and share findings company-wide
What we're looking for
- 3+ years of UX research experience
- Experience with both qualitative and quantitative research methods
- Strong facilitation, moderation, and synthesis skills
- Ability to communicate complex findings clearly to non-researchers
- Experience with research tools such as Dovetail, Maze, or UserTesting
- Proficiency in English
Nice to have
- Arabic language proficiency for direct user interviews
- Prior research experience in e-commerce or fintech
- Experience researching users in emerging or developing markets
Our interview process
- 1 Application reviewWe review every application personally and respond within 3 business days.
- 2 Intro callA 30-minute chat with a team member to learn about each other and answer your questions.
- 3 Skills assessmentA focused take-home exercise or live session relevant to the role. We respect your time.
- 4 Team interviewsTwo short interviews with people you'd work closely with — no trick questions.
- 5 OfferWe move quickly. Most candidates get an offer decision within 1 week of the final interview.
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Questions? Email us at careers@ajrly.com